BonBonBetties is taking a short break
Fashion should be fun!
Shop members
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Iris Newman
Owner, Designer, Creator
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Shipping
I ship with Canada Post unless requested.
Where available insurance and tracking can be added to the cost, please contact me before buying for additional options and rates.
Any item sent in a box destined for outside of Canada will require a phone number for customs. Without one it cannot be shipped. This doesn't apply to letter thickness items(ie:atc/aceo's) but will apply to certain oversized letters. Best to be safe and make sure to include your phone number if you are buying from outside of Canada to avoid any shipping delays.
Any and all import fees, taxes or VAT are responsibility of the buyer.
Returns or Exchanges
I feel like a schmuck but sorry no refunds or exchanges.
All my items are OOAK or original handmade beauties of some sort and I do my best to describe them as accurately as possible.
I am not responsible for any loss or damage done in the mail. I will package my items to the best of my ability to protect them during shipping but we all know what the mail can be like...lol.
Please ask if any questions or concerns before buying!
Remember all monitors display colors slightly differently and take this into account.
Custom and personalized orders
Payment is expected upon purchase.
For higher value items ($150 and above) I am willing to consider a payment plan with the item being shipped upon full payment.
Custom orders will require a 60% deposit that will be used towards the purchase of materials with the remaining balance paid upon completion.
I welcome any questions, custom orders or alchemy requests. I am open to the idea of wholesale or consignment with the right conditions.
Please ask if any questions or concerns before buying!